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Carrier directory

Six carriers, invented on purpose

No real carrier is named anywhere on this site. Naming one would imply an appointment that does not exist. These six are built to behave like real carriers do - different network shapes, different commission mechanics, and different ways of disappointing you.

Carriers listed
6
States covered
34
Network shapes
HMO / EPO / PPO
All figures
Illustrative
A glazed corridor of a modern building, seen from below, all green glass and steel
A carrier is a network, a formulary and a claims department. The building is the least interesting part.

At a glance

The whole panel, in one table

Star ratings are quality summaries, not price signals. A five-star carrier with a narrow network can still be the wrong plan for a household with an out-of-area specialist.

CarrierStatesNetworksTiers filedQualityPMPM
Keystone MutualPA, NJ, DE, MDHMO / EPOBronze, Silver, Gold4 of 5$24
Longmeadow HealthMA, CT, RI, NHHMO / PPOSilver, Gold, Platinum4 of 5$22 new, $18 renewal
Cordelia Health PlansTX, OK, NM, AZHMO / EPOBronze, Silver3 of 5$19
Ninth Street HealthIL, IN, OH, MIHMO / EPO / PPOBronze, Silver, Gold4 of 5$21 new, $16 renewal
Verano CoverageFL, GA, SC, NCHMOBronze, Silver, Gold3 of 5$26 new, $20 renewal
Harbor & ValeCA, OR, WA, NVEPO / PPOSilver, Gold, Platinum5 of 5$18

Illustrative. Real carrier footprints change every plan year, and a carrier that writes a county this year may not write it next year.

Profiles

What each one is actually good and bad at

Every carrier is a set of trade-offs someone made deliberately. The useful question is whether their trade-offs match yours.

Keystone Mutual

Harrisburg, PA · established 1948

Holds the benchmark Silver in eleven of the fourteen rating areas it writes.

States
PA, NJ, DE, MD
Networks
HMO / EPO
Tiers filed
Bronze, Silver, Gold
Formulary
Five tier, step therapy on specialty
Commission
$24
Statement posts
15th of the month

StrengthDeep hospital contracting in eastern Pennsylvania and a stable renewal book.

WatchNo PPO anywhere in the footprint. Out-of-area students are a recurring problem.

Longmeadow Health

Springfield, MA · established 1971

One of the few illustrative carriers still filing a Platinum plan in every rating area.

States
MA, CT, RI, NH
Networks
HMO / PPO
Tiers filed
Silver, Gold, Platinum
Formulary
Four tier, open specialty
Commission
$22 new, $18 renewal
Statement posts
20th of the month

StrengthRichest plan designs on the demo, and a genuinely broad PPO.

WatchNew-versus-renewal commission split, so the second year pays less.

Cordelia Health Plans

Austin, TX · established 2004

Aggressive Bronze pricing that pulls the benchmark down across the region.

States
TX, OK, NM, AZ
Networks
HMO / EPO
Tiers filed
Bronze, Silver
Formulary
Five tier, prior authorisation on tier 4
Commission
$19
Statement posts
10th of the month

StrengthThe cheapest gross premiums on the demo, by a wide margin.

WatchNarrow rural networks. Check specialists in any county outside a metro.

Ninth Street Health

Chicago, IL · established 1993

Runs all three network shapes in the same rating areas, which makes it useful for comparison.

States
IL, IN, OH, MI
Networks
HMO / EPO / PPO
Tiers filed
Bronze, Silver, Gold
Formulary
Four tier, mail order preferred
Commission
$21 new, $16 renewal
Statement posts
25th of the month

StrengthBest provider-directory hygiene of the six. Fewest surprise terminations.

WatchRenewal PMPM drops by a quarter, so a static book slowly earns less.

Verano Coverage

Tampa, FL · established 2014

Highest new-business commission on the demo, and the highest disenrolment rate to match.

States
FL, GA, SC, NC
Networks
HMO
Tiers filed
Bronze, Silver, Gold
Formulary
Five tier, closed specialty
Commission
$26 new, $20 renewal
Statement posts
1st of the month

StrengthPays fast, pays first, and is easy to appoint with.

WatchChurn. A book written entirely on Verano looks better in year one than in year three.

Harbor & Vale

Portland, OR · established 1962

Files no Bronze plan at all, which is a deliberate position rather than an oversight.

States
CA, OR, WA, NV
Networks
EPO / PPO
Tiers filed
Silver, Gold, Platinum
Formulary
Four tier, open
Commission
$18
Statement posts
5th of the month

StrengthHighest quality rating and the calmest claims experience on the demo.

WatchLowest PMPM on the platform. You write it because clients keep it, not for the rate.

Before you enrol

Check the directory twice, and not with us

Provider directories are the least reliable document in this industry. They are maintained by carriers, updated on their own schedule, and wrong often enough to matter.

  1. Search the carrier's own directory

    By physician name and by practice address, because they are indexed separately.

  2. Then call the practice

    Ask specifically whether they take that plan, not that carrier. Carriers run several networks.

  3. Ask about the plan year, not today

    Contracts are renegotiated annually. A practice can be in network in December and out in January.

  4. Write down who told you

    Name, date, and what they said. It is the only leverage you have if the answer turns out to be wrong.

Next

Which of these is right for your household?

Carrier choice is downstream of network and formulary, which are downstream of your own physicians and prescriptions. Start there and the carrier picks itself.